We needed an entirely new HVAC system as our 21-year old system finally gave up the ghost. We hired One Hour Heating and Air Conditioning to do the work after visiting with Kurtis, who analyzed what we needed to fit our home in Eagle. He did a thorough job providing us with several options from a lower efficiency system to a top of the line system. After choosing the one best suited to our needs, Mario was the lead tech they sent out to oversee and work on the installation. I cannot say enough good things to say about him. As with any new install, unexpected difficulties present themselves. Mario handled them all with amazing patience and incredible determination to see to it that the system was working before they left for the day. He stayed until 8:00 pm to make sure we had heat for the night. His workmanship is outstanding. He provided what can best be described as great old-fashioned service and excellence. I highly recommend Mario and the folks at One Hour Heating and Air Conditioning. Sincerely, Dan Norcini

From the initial estimate provided by Tim to the completed installation by Andy and Eric, my experience with One Hour Heating & Air Conditioning was outstanding. Tim patiently answered every question I had and promptly provided the contract, warranty information, and terms and conditions in writing. I obtained two other bids, and all three were comparable in price. I ultimately chose One Hour because of the exceptional level of service, transparency, and professionalism they demonstrated before the sale. Andy and Eric arrived promptly at 7:30 a.m., introduced themselves, and began with an installation walkthrough to verify the placement of my new Daikin 36,000 BTU mini-split heat pump system in my 1,500-square-foot garage. I’ve spent 50 years in industrial construction and management, working alongside thousands of craftsmen. Andy and Eric’s attention to detail, pride in their work, and craftsmanship stood out immediately. They didn’t just install equipment; they took the time to ensure every aspect of the installation was done right. They left the work area spotless, hauled away all packaging and debris, and even shared recommendations for local fishing spots and restaurants. I highly recommend Tim, Andy, Eric, and the entire One Hour team. Their professionalism and workmanship exceeded my expectations.

Very professional and clear about what was happening and what I was paying for, as well as offering different options for replacements. They even loaned us 2 portable AC units while ours was broken for several days until they could replace it. Mario and Timothy were fantastic.

Every team member that came out to help us was great and they arrived within the hour from when we called. Our AC wasn’t working properly on one of the hottest days we’ve had this summer, they provided portable AC units for our rooms until they fixed the issue the following morning. We will absolutely use them again and recommend them to anyone that needs their service!

I leave five stars for all the work done and the quality of employees I had contact with. They always were prompt and helpful. Recommend highly.